We very much hope that we will meet your expectations of us. If however you are unhappy with any aspect of the service you have received you should raise it with us so that we can do our best to resolve the problem.

In the first instance, please contact the person who is working on your matter or their manager to discuss your concerns and they will do their best to resolve any issues at this stage.

If you wish to raise a formal complaint please refer to our Complaints Policy which can be found here.

Our Complaints email address is complaints@garvinslaw.com

Garvins Law is authorised and regulated by the Solicitors Regulation Authority and any complaint which cannot be resolved using their complaints procedure will also be referred to the Legal Ombudsman.